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Verified and updated: 08 November, 2024

Website www.glorycasino It is owned and operated by Better IO N.V., a company registered in accordance with the laws of Curacao under registration number 1270035. Head office address: Schottegatweg Ost, 10, Office 1-9, Bon Bini Business Center, Willemstad, Curacao. The payment agent is a subsidiary of Yasha Limited, registered in Cyprus, with an office on the 9th floor in the Nikolaou Pentadromos building, Limassol, Cyprus. Better IO N.V. It operates under license No. 365/JAZ issued by the Curacao Gambling Authority, which confirms its activities within the framework of international standards and regulations.

About the Company

  1. Glory Casino Bookmaker offers a wide range of bets on sports and various events that take place around the world
  2. Residents of the USA, France, Great Britain, Spain and Italy have no access to gambling at Glory Casino. These restrictions are imposed to comply with international requirements and regulations.
  3. When making changes to the rules, we will notify customers through special announcements. The new conditions will apply to bets placed after the date specified in the notification. All bets placed before this date retain the same conditions.
  4. We consider gambling as a way to relax and have a good time, but we are convinced that the game should remain under control. Only a responsible approach to the game will allow you to enjoy this hobby without going beyond the limits.

The Main Provisions

  1. Limitation of liability: Glory Casino is not responsible for any indirect or incidental damages that may occur to the client, including lost profits. Even if the customer has been warned about the possibility of such losses, we are not responsible.
  2. Problems with Internet connection: Problems with the Internet at the time of confirmation of the bet are not considered grounds for cancellation.
  3. Acceptance of the rules: By placing a bet, the client confirms his agreement with the betting rules established by GloryCasino.
  4. Principles of betting calculation: To determine the results of bets and winnings, only the official results of events announced by the betting company are taken into account. Claims based on the results of events are considered only if there is confirmation from official sports federations.
  5. Principles of betting calculation: To determine the results of bets and winnings, only the official results of events announced by the betting company are taken into account. Claims based on the results of events are considered only if there is confirmation from official sports federations.
  6. Text inconsistencies: Claims related to errors in the transliteration or translation of team names, player names, or tournament websites are not accepted. The information about the tournaments is informative, and any errors in it cannot be a reason for canceling bets.
  7. Postponements and cancellations of competitions: Sporting events are considered postponed or canceled only if the changes are confirmed by official documents of sports organizations, official websites of federations, clubs or other authoritative sources. All bets will be adjusted according to this data.
  8. Regional Championships: Bets on regional championships (for example, football, futsal, hockey) are calculated within 7 days after the publication of the official results on the official websites of the championships. If one of the teams does not participate in the match, all bets will be canceled with a coefficient of 1 (refund), and the absence of the team is considered its defeat.

These rules and recommendations ensure the honesty and transparency of the betting process on the Glory Casino platform, setting out responsibilities for both the betting company and its clients. Players are strongly advised to read these terms and conditions carefully before placing bets.

Basic Definitions And Terms

The Glory Casino Betting and Payment Rules (hereinafter referred to as the “Rules”) govern the processes of accepting bets, processing payments, resolving disputes and considering the specifics of betting on various sports. These Rules apply to all interactions between the participants of the Glory Casino betting company and its customers and apply to all users of the website GloryCasino.com and its affiliated platforms.

Key Definitions:

  • Bet: An agreement between the client and the betting company, which assumes a possible win. The result of this agreement depends on the outcome of the event, the occurrence of which is uncertain and unknown.
  • Betting acceptance: The process of accepting bets from customers in accordance with the conditions set by the betting company.
  • Result: The outcome of the event or series of events on which the bet was placed.
  • Client: An individual who places a bet on the outcome of an event at a betting company.
  • Line: A collection of events with possible outcomes, coefficients, as well as dates and times. The betting company stops accepting bets on these events after the set time and date.
  • Cancellation of a bet: A situation in which the calculation and payment of an event are not carried out. In case of “best cancellation” according to these Rules, the transaction between the organizer and the client is considered invalid, and the bet is subject to refund.
  • Normal playing time: The duration of the match according to the rules of the relevant sport, including the compensated time added by the referee. Regular game time does not include additional periods such as overtime, penalty shootout or other extensions.

Account Rules

Account Creation

  1. Registration requirements: Only the registered account holder can participate in money games. To register and be able to place bets, an individual must submit an application and provide at least the following information:
    – date of birth, confirming that the player has turned eighteen (18) years old;
    – full name of the player;
    – residential address;
    – current email address;
    – the username and password for the account.
  2. An individual applying for the status of an account holder certifies and confirms the following:
    – They are individuals (legal entities cannot claim the status of an account holder).
    – They do not live in the following countries: Aruba, Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Bonaire, Botswana, Cambodia, Curacao, Ecuador, Ethiopia, France, Guyana, Ghana, Hong Kong, Iran, Iraq, Israel, Italy, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea Korea, Netherlands, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Spain, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, USA, Saba, Sint Eustatius, Sint Maarten, Yemen, Zimbabwe (excluding casino games, Live-casino, poker and bingo).
    – They do not play professional sports in leagues or competitions that GloryCasino accepts bets on.
    – They are legally capable and have no legal restrictions.
    – They act only on their own behalf.
    – They do not suffer from gambling addiction and are not included in the registers of excluded players.
    – They do not contribute funds obtained illegally or unauthorized.
    – They do not use cards without the permission of the owners and do not violate the laws of their jurisdiction on betting and gambling.
    – They are not involved in illegal activities related to their GloryCasino account.
    – They do not violate the laws of their country or restrictions on GloryCasino gambling accounts and services.
    – They do not find the Website or services offensive, unfair, or objectionable.
    – They undertake to keep their account information up to date, including name, country of residence, valid email address and phone number, and will not create multiple accounts.
  3. The person applying for registration confirms that all the data provided in the application form is accurate. If false information is provided, registration will not be completed. If Glory Casino has doubts about the accuracy of the data on an already registered account, the company reserves the right to request supporting documents at its discretion to verify the identity and other information provided. Glory Casino may also suspend payments until all data verification is completed. The document verification process can take up to 72 hours from the moment they are received. If false information is revealed, the company has the right to cancel all bets, temporarily freeze payments and continue checking the account, including requesting an additional set of documents necessary for full account verification.

Policy Towards Minors

If you are under the age of 18, please refrain from trying to register with the Glory Casino betting company. Glory Casino adheres to the principles of social responsibility and restricts access to gambling for persons under the age of 18. The company conducts checks on all participants, and when creating a gaming account on the Glory Casino platform, we can request documents from you confirming your age and identity.

Client Identification

In accordance with the internal anti-money laundering policy, the Company performs initial and ongoing verification of the identity of users based on the potential level of risk associated with each user. To confirm your identity, the Company may request the minimum necessary information. The Company records and stores your personal data and identity documents, as well as details of the methods used to verify your identity and the results of these checks. The Company may verify your personal data with the registers of persons suspected of terrorist activities, which are maintained by authorized state and independent organizations. The data set for identification includes:
– The full name of the user.
– Date of birth (for individuals).
– Address of residence or registration of the user.

The following documents may be required to confirm the accuracy of the data provided:

  • Passport, ID card or other document that:
    – contains the name, date of birth and photo of the owner;
    – Issued by the State national authorities.
  • A recently issued (no older than 3 months) utility bill or other document confirming the user’s residential address.

The Company may also request video identification or provide other additional information with supporting documents. In special cases, the company may require notarized copies of documents from the user.

Multiple Registration

Each registered customer is allowed to have only one account. When registering on the website, the rule applies: one account per family, address, email, credit/debit card number or IP address. The company’s administration reserves the right to request more detailed information from the client (for example, passport data, proof of residence or registration) and hold a video conference for additional verification.

A registered client is prohibited from re-registering as a new client (under a different name, with a new email address, etc.). In case of confirmation of the fact of re-registration (including registration under a different name), as well as in case of providing someone else’s, invalid or forged documents, appropriate measures will be applied.

Payment Of Winnings

  1. Profit calculation period: The player’s profit is calculated within 30 calendar days from the date of the official publication of the results of the last event, information about which can be found in the betting history.
  2. Checking the calculated winnings: After the profit is calculated, it is the responsibility of the player to verify the correctness of the calculated winnings. In case of disagreement with the calculation of the winnings, the player must notify the betting company within 10 days. The notification must include the following information: account number, date and time of the win, event, bet amount, selected result, coefficient and reasons why the player does not agree with the calculation.
  3. Winning bets: A bet is considered a winner only if all the outcomes indicated in the bet have been correctly predicted.
  4. Withdrawal restrictions: Glory Casino’s security service has the right to limit withdrawals by any available methods if the amount of the deposit or withdrawal does not match the amounts placed on the bets. Customers must increase the deposit amount in the Sports section, while the betting coefficient must be at least 1.3. This criterion for withdrawing funds will take into account the amount of bets made using the deposit and applies to various sections, including “Sweepstakes”, “Casino”, “Live Games”, “Live Casino” and “Virtual Sports”.

These rules are introduced to ensure honesty, accuracy and transparency in calculating profits and withdrawing funds from the gaming account. We recommend that clients strictly follow these rules and procedures to avoid possible problems with payments.

These rules are introduced to ensure honesty, accuracy and transparency in calculating profits and withdrawing funds from the gaming account. We recommend that clients strictly follow these rules and procedures to avoid possible problems with payments.

Bets are not accepted:

  • From individuals under the age of 18 at the time of placing the bet.
  • From individuals who are participants in the events on which bets are placed (athletes, coaches, referees, club owners or officials, as well as other persons who may influence the outcome of the event), as well as from persons acting on their behalf.
  • From individuals representing the interests of other betting companies.
  • From individuals whose participation in an agreement with a betting company is prohibited by applicable law.

**The participant of the bet is fully responsible for violating the terms of paragraph 2 of these Rules. In case of violation of these Rules, the betting company has the right to refuse payment of winnings or refund the deposited amounts, as well as cancel any bets. The betting company is not responsible for the time when it became aware that the client belongs to one of the prohibited categories. This means that the company has the right to take these measures at any time, as soon as it becomes known that the client is a representative of one of these categories. The bookmaker also reserves the right to refuse to place bets to customers who do not comply with these Rules.

**The bookmaker has the right to refuse to accept any bets to the client if it is found that the client violates public norms of behavior and order. The Company also reserves the right to reject a bet from any person without providing an explanation of the reasons for such refusal.

**All bets are calculated based on information received from the processing center. The Company reserves the right to close the gaming account and cancel all bets placed on this account if the following is established:
– The participant of the bet had information about the result of the event at the time of placing the bet.
– The participant of the bet was able to influence the outcome of the event by being a participant in the match (athletes, referees, coaches, etc.) or acting on their behalf.
– The bets were placed by a group of betting participants who acted in concert (syndicate) in order to exceed the limits set by the company.
– One participant of the bet has registered several accounts.
– The participant of the bet used special software or technical means to automate the betting process.
– Unfair methods were used to obtain information or circumvent the limits and restrictions set by the company.

In these cases, customer account balances may not be refundable, at the discretion of the betting company. In this case, the amount of the balance will be determined without taking into account the profit received dishonestly. The Company also reserves the right not to reimburse losses related to payment system fees when depositing or withdrawing funds from the client’s account. In addition, the company may request documents confirming the identity of the account holder, as well as conduct a video conference to verify the identity.

Rules For Accepting Bets And Settling Disputes

  1. The rules and conditions for accepting bets (including odds, outcome options, available combinations of bet types, maximum bet limits and other aspects) may be changed at any time. The changes will apply to the client’s new bets, while the terms of previously placed bets remain unchanged. Before placing a bet, the client must familiarize himself with the current changes in the current line.
  2. Bets placed on events whose outcome was known at the time of placing the bet can be calculated with a coefficient of “1”.
  3. In accordance with these Rules, in case of disagreement between the client (participant of the agreement) and the betting company on issues related to the execution and execution of the agreement, including issues of payments, outcome of events, winning coefficients and other essential terms of the agreement, as well as in case of recognition of the agreement as not concluded or invalid, the parties are obliged to follow the mandatory claim dispute settlement procedure (pre-trial procedure).
  4. The claim must be filed within 10 (ten) days from the moment when the person was informed or should have been informed of the violation of his rights. Documents confirming and substantiating the stated claims must be attached to the claim. In the absence of reasonable claims, the claim is returned without consideration.

Password And Account Security

  1. The Client is solely responsible for maintaining the confidentiality and security of his password and account number provided during registration. All bets placed with the betting company are considered valid. Cancellation of bets is possible only in the case provided for by these Rules.
  2. If the client’s username or password becomes known to third parties, the client is obliged to immediately notify the administration of the betting company. It is also recommended to change the username and password to a more secure one. It is important to avoid sharing personal information, including withdrawal codes and phone number changes, with third parties.

Promotions And Bonuses

  1. Glory Casino company provides bonuses in the form of “Promo codes”. A promo code is a unique alphanumeric code that the company provides to each client on an individual basis. A promo code can provide the customer with access to bonus funds or provide insurance or a refund of the bet.
  2. If a bet made using a promo code is calculated with a coefficient of 1 (push/cancel), the promo code remains available for reuse by the client.
  3. Bets placed using the promo code cannot be combined with other special offers, unless otherwise specified in the Terms of Use of the promo code.
  4. As part of this promotion, participants can use only one account. The bonus can only be credited once per account, email address, credit/debit card number, or IP address.
  5. The Company reserves the right to suspend any free bets if the security service detects violations of the rules or identifies suspicious betting chains.
  6. The promo code can only be used by one customer and cannot be transferred or reused.

Rules For Bets Accepting

  1. The bookmaker accepts bets based on a list of events with set winning coefficients.
  2. The betting company has the right, at its discretion, to limit the possibility of placing repeated bets on the same outcome or a combination of outcomes from one player.
  3. The bet is considered accepted from the moment of its registration on the server and receipt of online confirmation. After registration, the bet cannot be canceled or changed.
  4. Bets are accepted only for an amount not exceeding the current account balance of the client. After placing a bet, the corresponding amount is deducted from the balance. After calculating the result, all winnings are credited to the client’s account.
  5. Bets are accepted only before the start of the event. The date and time of the start of the event indicated in the event list are indicative. If a bet was placed after the actual start of the event, it is considered invalid. The exception is bets placed on events in real time, that is, during the match, which remain valid until the end of the match.
  6. Bets placed on lines and in LIVE mode are not subject to change or deletion, except in cases specifically provided for in the Sports Rules.

Restrictions For Some Event Outcomes Inclusion

  1. Only one dependent outcome is allowed in cumulative bets. If two or more dependent events are included in one cumulative or system bet, all events with the lowest coefficient will be excluded from the bet.
  2. Bets on “The team will score a penalty Yes/no” are considered final if no penalty was awarded during the main time of the match.
  3. Bets on the “Next goal” and “How the ball will be scored” are considered lost if the goal indicated in the bet was not scored at the appropriate time.