AML policy
Verified and updated: 08 November, 2024
We strive to ensure maximum security for all our users and customers on the site www.glory.casino. To confirm the identity of our customers, a three-step verification of the account is carried out. This is necessary in order to verify the authenticity of the account holder’s data and ensure that the deposit methods have not been stolen or used by third parties. It is also part of our overall anti-money laundering system. We take into account that depending on the nationality, origin of the user, as well as the selected payment and withdrawal methods, additional security measures may be necessary.
Definition Of Money Laundering:
Money Laundering is understood as:
- The conversion or transfer of property, especially cash, with the knowledge that such property was obtained as a result of criminal activity or participation in such, in order to conceal or disguise its illegal origin, is a serious offense. This may include actions aimed at helping persons involved in criminal activities in order to avoid legal punishment or liability.
Such actions are generally considered part of the money laundering process, which violates the laws of most countries and exposes participants to significant legal consequences, including criminal charges. Legislation in most jurisdictions requires financial institutions, including betting companies, to actively cooperate with law enforcement agencies and implement controls to prevent such actions. - Concealing or disguising the true nature, source, location, disposition, movement, rights in relation to property or possession, with the knowledge that this property was obtained as a result of criminal activity, is a key element of money laundering crimes. This behavior includes actions aimed at creating a false impression about the origin or owner of the property, which allows you to hide its illegal origin.
- The acquisition, possession or use of property, while at the time of receipt it was known that this property was obtained as a result of criminal activity or assistance in such activities, is a serious violation of the law and may entail criminal liability. This behavior is related to the concept of money laundering, when funds or property obtained illegally are used in the legal economy in order to hide their criminal origin.
- Participation, association for the purpose of committing, attempts to commit, as well as aiding, abetting, assisting and advising in the commission of any of the actions mentioned in the preceding paragraphs, relate to assistance in the commission of a crime and may have serious legal consequences. This includes not only the direct commission of criminal acts, but also actions that facilitate or facilitate their commission.
Organization Of The Aml For www.glorycasino
According to the anti-money laundering legislation, the website www.glorycasino It occupies the “highest level” of security in this area. The management of UD Advertising Agency Ltd is responsible for meeting all requirements, which carefully monitors the process to ensure maximum transparency and legality of all transactions.
In addition, the company has a specially appointed Anti-Money Laundering (AML) officer who is responsible for ensuring that all anti-money laundering policies and procedures are strictly followed within the system.
Customer Identification And Verification (KYC)
The process of formal identification of clients at the beginning of a commercial relationship plays a key role not only in compliance with anti-money laundering laws, but also in the KYC (Know Your Customer) policy. This is a mandatory step that helps ensure safety and compliance with regulatory requirements.
This identification is based on several key principles.
To confirm your identity, you will need a copy of your passport, ID card or driver’s license, and each document must be supplemented with a handwritten note with six random numbers. You also need to provide a second photo that clearly shows your face. At the same time, you can hide all information except the date of issue.
Please note that all four corners of the identifier must be visible in one image, as well as all details, except those mentioned above, must be clearly distinguishable. If necessary, we can request additional data.
Depending on the situation, the employee may conduct additional checks if necessary.
Proof of Address:
Confirmation of the address will be performed through several electronic checks using two different databases. If the verification fails, the user or customer will be able to confirm the address manually.
This may be a recent utility bill sent to your registered address and issued in the last 3 months, or an official document from the government confirming your place of residence.
To speed up the approval process, make sure that the document is sent with a clear image that shows all four corners and the entire text is easy to read.
This can be, for example, an electricity bill, water, a bank statement, or any official letter addressed to you from the government.
An employee may do additional checks if necessary, based on the situation.
Risk Management
To effectively manage risks and take into account different levels of well-being in different regions, www.glorycasino It will divide each country into three risk categories.
- Low risk region: For each country in the region, a three-stage verification is carried out, as described earlier.
- Medium risk region: For each country in the region, a three-stage verification will be carried out with restrictions on the amount of deposits, withdrawals and tips. The first stage will be held in the standard mode. The second stage will come after making a deposit or withdrawal of $ 1,000 (one thousand dollars) or providing a tip of $ 500 (five hundred dollars). The third stage will be completed after making a deposit or withdrawal of $2,500 (two thousand five hundred dollars) or a tip of $ 1,000 (one thousand dollars). Also, users from low-risk regions who exchange cryptocurrencies for any other currency will be classified as users from medium-risk regions.
- High risk region: High-risk regions will be blocked. Information about such regions will be updated regularly to reflect changes in this rapidly changing world.
Data Security
All data provided by the user or the customer will be kept secure and will not be transferred or sold to third parties. The transfer of data can only be carried out if required by law or to prevent money laundering, and only to anti-money laundering authorities in accordance with the legislation of the relevant State.
On www.glory.casino We are committed to comply with all the principles and requirements of the Data Protection Directive (official name — Directive 95/46/EC).
Withdrawal Policy
Withdrawal requests are processed within one to three business days from the date of submission of the request.
We will make every effort to process all withdrawal requests within the specified time frame, but in some cases this may not be possible due to various factors such as verification procedures, technical failures or actions by third parties. We are not responsible for delays in processing your withdrawal requests. We also reserve the right to suspend or delay the processing of requests until we receive final confirmation of pending transactions on your account.
If your withdrawal request has not been processed within the specified time (see the table above), please contact us immediately at [email protected], and we’ll start an investigation.
Refund Policy
No refund is possible after the deposit (including the bonus) has been used on www.glorycasino.
A refund request will only be considered if it is submitted within 24 hours of the transaction, or within 30 days if the Player claims that another person or a minor had access to his account.
We reserve the right to refuse to refund or cancel a transaction until the identity of the account holder is properly established. You agree to provide, upon your request, a notarized document confirming your identity, or any other relevant document in accordance with the laws of your jurisdiction. If you do not provide such a document within 5 (five) days of the request, no refund or cancellation of the transaction will be made, your account will be closed, and all funds in the Gaming Account will be canceled. This decision is final and binding, and is not subject to appeal.
Refund requests are processed within one to three business days from the date of submission of the request.
The player must play fair in all games and must not take any action affecting the outcome of the game. This includes the use of computer programs, mathematical calculations, betting systems and other similar methods.
Contact Us
If you have any questions about our privacy policy, please contact us:
- By email: [email protected]
If you have any complaints about our AML and CHIC policies or the checks carried out on your account and by you personally, please contact us:
- By email: [email protected]